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Privacy Policy

INTRODUCTION

Qview is committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

COLLECTING PERSONAL INFORMATION

Qview may collect, store and use the following kinds of personal information:

a.  information about your computer and about your visits to and use of this;
b.  information that you provide to us when registering with our website;
c.  information that you provide when completing your profile on our website;
d.  information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters;
e.  information that you provide to us when using the services on our website, or that is generated in the course of the use of those services;
f.  information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website;
g.  information that you post to our website for publication on the internet;
h.  information contained in or relating to any communication that you send to us or send through our website including the communication content and metadata associated with the communication; and
i.  any other personal information that you choose to send to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

USE OF PERSONAL INFORMATION

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

a.  administer our website and business; and
b.  personalize our website for you;
c.  enable your use of the services available on our website;
d.  send you goods purchased through our website;
e.  supply to you services purchased through our website;
f.  send statements, invoices and payment reminders to you, and collect payments from you;
g.  send you non-marketing commercial communications;
h.  send you email notifications that you have specifically requested;
i.   send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
j.  send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
k.  provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
l.  deal with enquiries and complaints made by or about you relating to our website;
m.  keep our website secure and prevent fraud; and
n.  verify compliance with the terms and conditions governing the use of our website [(including monitoring private messages sent through our website private messaging service).

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

All our website financial transactions are handled through our payment services provider, Stripe. You can review the provider’s privacy policy at www.qviewhealth.com/privacypolicy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

DISCLOSING PERSONAL INFORMATION

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy. We may disclose your personal information:

a.  to the extent that we are required to do so by law;
b.  in connection with any ongoing or prospective legal proceedings;
c.  in order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk;
d.  to the purchaser or prospective purchaser of any business or asset that we are selling; and
e.  to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

INTERNATIONAL DATA TRANSFERS

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the: the United States of America, European Economic Area and ROW. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information described below.

RETAINING PERSONAL INFORMATION

Our data retention policies and procedure are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will usually delete personal data falling within the categories set out below at the date/time set out below:

a.  [personal data type] will be deleted [date/time].
b.  [additional list items]

Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

a.  to the extent that we are required to do so by law;
b.  if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
c.  in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

SECURITY OF PERSONAL INFORMATION

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic financial transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

AMENDMENTS

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

YOUR RIGHTS

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

a.  the payment of a fee;
b.  the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

THIRD PARTY WEBSITES

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

UPDATING INFORMATION

Please let us know if the personal information that we hold about you needs to be corrected or updated.

COOKIES

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. We use both session and persistent cookies on our website. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below.

Qview uses cookies to recognize a computer when a user visits our website , track users as they navigate the website, improve the website’s usability, administer the website, prevent fraud and improve the security of the website, personalize the website for each user, target advertisements which may be of particular interest to specific users, validate authenticated users sessions, and/or facilitate the use of our website search engine.

Most browsers allow you to refuse to accept cookies; for example:

a.  in Internet Explorer you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
b.  in Firefox you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
c.  in Chrome you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. You can delete cookies already stored on your computer; for example:

a.  in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
b.  in Firefox (version 44), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
c.  in Chrome (version 48), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

Deleting cookies will have a negative impact on the usability of many websites.

COMPANY INFORMATION

This website is owned and operated by Qview. Our mailing address is 4810 Point Fosdick #13 Gig Harbor, WA, 98335

You can contact us:

a.  by post, using the postal address given above;
b.  by telephone, at the contact number published on our website from time to time; or
c. by email, using the email address published on our website from time to time.

Terms of Use

READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE

This web site is provided for your information, and we hope you enjoy using it. Your use of this web site constitutes your agreement with Qview to be bound by, and to act in accordance with, these terms of use (the “Terms of Use”) and Qview Privacy Policy. If you do not agree to these Terms of Use and the Privacy Policy, please do not use this web site.

CONTINUING AGREEMENT

We may change or revise these Terms of Use from time to time by updating this posting, so please visit this area each time you visit the web site to keep up to date with the current Terms of Use governing your use of the web site. Your continued use of the web site after the change reaffirms your continuing agreement to the then-current Terms of Use.

USE OF SITE AND SITE MATERIALS

You have a non-exclusive, nontransferable, limited and revocable right to use this web site solely for personal purposes. Qview owns the copyright for all of the material on the web site or has a right to use such material. Qview also owns or has a right to use all trademarks, service marks, and trade names used on this web site. No part of the web site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without the express permission of Qview. Any unauthorized use or modification of the materials on this web site is a violation of Qview’s copyright and other proprietary rights. The use of any such material on any other web site or computer network without Qview’s written consent is strictly prohibited. Your use of the trademarks, service marks and trade names on this web site in any manner other than as authorized in these Terms of Use, or as authorized in writing by Qview, is strictly prohibited.

PRIVACY

Information on how Qview uses and protects the personal information you may provide on this web site, read our Privacy Policy.

SUBMISSIONS/POSTINGS

You represent that all comments, suggestions, graphics, ideas (including product and advertising ideas), and other information or materials you submit through this web site (“Submissions”) do not violate the intellectual property or proprietary rights of any third party and you have the right to post the Submissions to or through the web site. You acknowledge that all Submissions will become and remain the exclusive property of Qview, including any future rights associated with such submissions, even if these Terms of Use are later modified or terminated. This means that you disclaim any proprietary rights in such submissions, and you acknowledge Qview’s unrestricted right to use them (or materials or ideas similar to them) in any medium, now and in the future, without notice, compensation or other obligation to you or any other person. It also means Qview has no obligation to keep your submissions confidential.

Qview may from time to time monitor or review Submissions. However, Qview is under no obligation to do so and assumes no responsibility or liability arising from the content of any such Submissions or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, illegality or inaccuracy contained in any Submissions, including any emails transmittal through this web site. You may not submit, post or transmit any unlawful, threatening, libelous, defamatory, obscene, violent, offensive, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. You may not, while using the web site, distribute viruses or other harmful content.

GEOGRAPHIC SCOPE OF SITE

This web site is controlled and operated from within the United States of America. Unless otherwise specified on or by this web site, this web site is intended to promote only those Qview products or services that are sold by Qview in the United States and its territories, and Qview makes no representation that materials in this web site or the products described thereby are appropriate or available for use in other locations. All visitors to this web site are responsible for compliance with all local laws applicable to them with respect to the content and operation of this web site.

LINKS TO OTHER SITES

For your convenience and enjoyment, this web site may provide links to other web sites on the World Wide Web. These links do not mean that Qview endorses, approves or sponsors any information available at the linked site or any products that may be sold there, nor is Qview liable for any damage that might result from your use of such information or products.

DISCLAIMER

The materials in this web site (including any graphics, software, recommendations or other materials) and any materials made available through this web site are provided “as is” and without warranties of any kind, either express or implied. Qview endeavors to maintain this web site and its operation, but is not, and cannot be, responsible for the results of any defects that may exist in the web site or its operation. To the fullest extent permissible pursuant to applicable law, Qview disclaims all warranties, express or implied, including, but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Qview does not warrant or make any representations regarding the use or the results of the use of the materials in this web site in terms of their correctness, accuracy, reliability, or otherwise. Qview makes no warranty that (i) the operation of the web site will meet the user’s requirements; (ii) access to the web site will be uninterrupted, timely, secure, free of viruses, worms, trojan horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the web site will be accurate or reliable; or (iv) defects will be corrected. The materials in this web site could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of developments occurring after their respective dates. Qview undertakes no obligation to verify or maintain the currency of such information. You (and not Qview) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors or any other problems whatsoever you may have as a result of visiting this web site.

NOT MEDICAL ADVICE

THE INFORMATION CONTAINED ON THIS WEB SITE AND IN ANY EMAIL RESPONSES FROM QVIEW, OR ITS AGENTS OR REPRESENTATIVES, TO YOU ARE INTENDED TO BE FOR GENERAL INFORMATION PURPOSES ONLY. FURTHER, THIS INFORMATION SHOULD NOT BE USED AS A SUBSTITUTE FOR CONSULTING WITH YOUR PERSONAL PHYSICIAN.

LIMITATION OF LIABILITY

Qview’s entire liability and your exclusive remedy with respect to any claim regarding this web site is to discontinue your use of the web site. Under no circumstances shall Qview be liable for any damages or injury, including any special, incidental, consequential, punitive or other damages, that may result from the use of, or the inability to use, the web site or any materials in this site, BROUGHT FOR ANY REASON WHATSOEVER INCLUDING WITHOUT LIMITATION an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of the web site or information available in the web site. Qview shall not be liable even if Qview or a Qview authorized representative has been advised of the possibility of such damages. These include but are not limited to damages or injury caused by error, omission, interruption, defect, failure OR DELAY of performance.

BREACH

In the event you breach these Terms of Use, Qview may issue a warning, or may suspend, terminate, or restrict your activities on the web site. Any such action shall be taken in the sole discretion of Qview and you agree not to hold Qview responsible for any inconvenience or loss which you may incur as a result of Qview taking any of the actions described above. Any such action shall be in addition to and not in lieu of any other remedies Qview may have.

INDEMNIFICATION

You agree to indemnify, defend and hold Qview, its officers, shareholders, directors, agents and employees harmless from all and against any claims, actions or demands, liabilities, or settlements, including without limitation, reasonable legal and accounting fees, resulting from or alleged to result from, your violation of these Terms of Use.

APPLICABLE LAW; JURISDICTION

These Terms of Use and any disputes arising under or related to these Terms of Use will be governed by the laws of the State of Oregon, without reference to its conflicts of law principles. Any legal actions, suits or proceedings arising out of these Terms of Use will be brought exclusively in a court of competent jurisdiction located in Oregon, and you hereby accept and submit to the personal jurisdiction of such Oregon courts with respect to any legal actions, suits or proceedings arising out of these Terms of Use. You also waive to the fullest extent permitted by law any right to a trial by jury in any action, suit or proceeding brought to enforce, defend or interpret any right or remedies under, or arising in connection with or relating to, these Terms of Use.

SEVERABILITY

If any provision of these Terms of Use shall be found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

NO WAIVER

No failure on the part of Qview to enforce any part of these Terms of Use shall constitute a waiver of any of Qview’s rights under these Terms of Use whether for past or future actions on the part of any person. Neither the receipt of any funds by Qview nor the reliance of any person on Qview’s actions shall be deemed to constitute a waiver of any part of these Terms of Use. Only a specific, written waiver signed by an authorized representative of Qview shall have any legal effect whatsoever.

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